Filing a Claim
How to File a Claim
Written notice of claim must be given to the Company within 90 days after the occurrence or commencement of any loss covered by this policy, or as soon thereafter as is reasonably possible. Notice given by or on behalf of the Named Insured to the Company, with information sufficient to identify the Named Insured shall be deemed notice to the Company. Written proof of loss must be furnished to the Company at its said office within 90 days after the date of such loss.
In the event of an Accident, students should:
- Secure treatment at the nearest medical facility of their choice;
- If you have other insurance, submit your claim to your other insurer. When you receive the explanation of benefits notice from your primary carrier, send it to us;
- Obtain a receipt (if payment of any bills were made) and itemized copy of charges from the provider of medical services and send copies of their itemized bills and the fully completed and signed accident claim form to the claims office – mail all correspondence to:
WEB-TPA
P.O. Box 2415
Grapevine, TX 76099-2415
- Call 1-866-975-9468 with any Claims questions.